The bigbasket.com Diaries

See discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We certainly understand your issue, we're seeking into this concern. We will get again to you using an update before long. Please spare us sometime.

At bigbasket your searching practical experience is our precedence and we'd love to know how we are able to increase our app and providers.

Look at discussion · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We are going to surely forward your responses towards the respective crew and be certain we get vital steps to avoid these incidents in in close proximity to future.

The brand new tagline for Big Basket needs to be “sorry with the inconvinience”. My encounter with BB is just horrible. Requested five situations from them…..each of the times i confronted a person or one other concern. Both the fruits ended up stale, veges of bad top quality, or from time to time the shipping and delivery was so promt which i needed to watch for 3hrs over and above the scheduled the perfect time to obtain my purchase.

See discussion · bigbasket @bigbasket_com 9h Replying to @anuradhakurup Pretty sorry for this expertise. We'll absolutely ahead your feed-back for the respective staff.

I am using huge basket from previous 6 monthsNow BB adding some extra amount of money to BB wallet following shipping the product or service, this extra amount of money later I have to pay out.When I known as to consumer companies, they advised you have to pay back the additional amount of money.So now onwards I made a decision not to buy wi...Examine Additional

Essentially, I also had a terrible practical experience this week with BigBasket (very first time following ordering ten+ occasions). Very same trouble such as you: they were being purported to supply from the night but didn’t (didn’t even connect with) after which you can wound up providing the subsequent morning.

I known as customer care once more. They explained that they can set up for a supply of that product the next day. The next day, once the shipping and delivery male came, he needed me to pay yet again for that lacking merchandise. After i explained to him which i experienced previously paid out, he questioned me to connect with customer care all over again. All this calling Value me greater than fifty rupees! All for what? Their own mistakes? In any case, After i named customer service, they put me on keep expressing that they'll Test the data, after which you can they hung up on me! I had been jogging from balance, so I asked the check here delivery human being to simply call them. He mentioned, in the event you don’t wish to fork out this compact sum of money, then leave it, I’ll pay from my very own pocket. Now, why must I spend 2 times for something? I attempted to notify him that he really should inform the massive basket persons which i experienced currently paid out for that, but he stormed of saying which i was inexpensive! Is that this the type of company one particular expects from any organization

(By 9am, Govt named up and mentioned this buy will likely be deilivered, I don’t know where by the goods is? its 1:30pm now I didn’t recieved the products)

Look at discussion · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience brought on. Could you please enable us with the registered contract details, we could have this checked.

In my extremely initially buy I'd very terrible encounter it may not with supply but the price reduction give. I locations the order two days back again And that i alleged to gained two hundred off on 1000 or over searching. It had been also shown through checkout And that i made an effort to make payment via Internet banking and that was unsuccessful resulting from mistake web site not located some technological glitch from significant basket website.

Please share broadly so other consumers are warned and these fellas get some obligation for delivering bad services

200 bugs may not be matter to me A lot but issue is services and promises and benefit for word. From my practical experience, I advise don’t go on their word if you think price or discount not offered as quoted just canceled the get and do not pay back with cash on delivery.

Hope now they could get merchandise from agriculture land for the reason that yesterday they long gone for cultivation!!!

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